Core Systems
The six areas set up early in every engagement, so nothing depends on memory, mine or the client's.
Inbox Management
Real inbox and label structure kept current, not just set up once and left alone.
Reporting & Tracking
Spreadsheets built to hand straight to a client or an accountant, not just to keep for internal reference.
Documentation & Brand Consistency
Written procedures and templates that keep the work repeatable and consistent, even without me in the room.